The Program:

This interactive program, certified and approved by the Florida Supreme Court, provides a unique opportunity to maximize on the conflict resolution skills and abilities that you currently possess while learning new ones. It will improve your ability to negotiate - both on your own behalf as well as when providing assistance to others.

The program is designed to provide an understanding of mediation in theory, concept and practical application. And, in addition to furnishing the important conflict resolution skills necessary to mediate in all professional fields, the program meets the training requirements of the Florida Supreme Court for Certification as a County Court Mediator.

You will receive a set of written materials including a Florida Supreme Court approved County Mediator's Manual; copies of the mediation statutes and rules; a community resource directory; information on marketing your mediation practice, professional mediation organizations and a variety of other mediation information, handouts, and exercises.

We are pleased to present all of our Fort lauderdale programs at Nova Southeastern University.

• January 16-18, 2009, Library-Boca Raton
• February 18-20, 2009, Jacksonville
• March 18-20, 2009, Nova S.E. University-Ft Lauderdale
• May 15-17, 2009, Nova S.E, University-Orlando

Registration fee $495, includes all materials

and continental breakfast.

Program hours: 9:00am-5:00pm each day

• To acquire another viable profession which compliments and enhances your present career
• To gain knowledge of the mediation process so that you can use it in your present employment and in your future
• To increase your professional marketability
• To enhance and expand upon the conflict resolution skills that you currently possess
• To acquire an additional, highly-respected credential - that of a Florida Supreme Court Certified County Mediator
• To improve your negotiation style and perfect your personal and professional negotiation skills and techniques
  

Who Benefits From This Training:

• human resource managers
  
• administrators
  
• educators & students
  
• attorneys
  
• business professionals & consultants
  
• government & social service employees
  
• health care professionals
  
• legal system professionals/paralegals
  
• real estate brokers
  
• criminal justice & law enforcement personnel
  
• entertainment / hospitality managers
  
• retail and marketing executives
  
• stock brokers and securities dealers
  
• AND, anyone who wants to become a Florida Supreme Court Certified Mediator!!

  What YOU Will Learn:

• Conflict resolution strategies and concepts
  
• How to select the most effective resolution method for a particular dispute
  
• Court processes, policies and procedures
  
• Mediation techniques and strategies
  
• The stages and components of the mediation session
  
• The role of the mediator and the qualities of an effective mediator
  
• Communication skills for stressful situations
  
• Diversity awareness
  
• Effective ways to utilize community resources
  
• How to prepare a written settlement agreement
  
• The applicable statutes and ethical rules for certified and court appointed mediators
  
• How to market your mediation practice